Marriott Jacksonville Downtown
8.2Rating
ExcellentRated by Guests
3,914Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff like Aymeena and Amy
- 🛎️Fast and efficient check-in process
- 👍🏽Helpful and friendly valet service
- 🍴Great food and drinks at the hotel restaurant and bar
- 🎉Convenient location for events and downtown activities
- 🛏️Comfortable beds and spacious rooms
- 👩💼Professional and accommodating front desk staff
- 🚗Efficient valet service with prompt car retrieval
- 😊Warm and welcoming ambiance throughout the hotel
- 🍽️Excellent dining options with attentive servers
Cons
- 🕰️Dated rooms in need of refurbishment
- 🤷♂️Erratic behavior and distasteful comments from some staff members
- 💰High prices at the hotel bar
- 🥀Hallways in need of refreshment
- 🤔Inconsistent service quality at the hotel bar
- 🛑Unprofessional attire of some service staff
- 🚿Issues with slow drainage in bathroom fixtures
- 🚗Limited self-parking options compared to valet service
- 🔊Noise levels in certain areas of the hotel
- 🔙Lack of activities or attractions in immediate hotel vicinity
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Stop at Jacksonville River City Downtown Hotel to discover the wonders of Jacksonville (FL). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Jacksonville River City Downtown Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the hiking trails. Jacksonville River City Downtown Hotel combines warm hospitality with a lovely ambiance to make your stay in Jacksonville (FL) unforgettable.
Where you'll be sleeping
34 m²
Guest room, 2 Double
2 double beds
42 m²
Executive King Room with River View
1 king bed
34 m²
Guest room, 1 King
1 king bed
Deluxe Guest room, 1 King
1 king bed
33 m²
Accessible Deluxe Two Double Room
2 single beds
67 m²
King Room - Club Access
1 king bed
42 m²
Superior Corner King Room
1 king bed
41 m²
Larger Guest room, 1 King, City view, Corner room
1 king bed
Deluxe 1 King Bed, Accessible
Presidential Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double
2 double beds
What other guests say about this hotel
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