Intercontinental London - The O2
8.9Beoordeling
UitstekendBeoordeeld door gasten
10.848Beoordelingen
Wat je kunt verwachten
Voordelen
- 🌟Exceptional customer service from staff like Talat, Rajesh, and Iryna
- 🍽️Delicious food offerings with a variety of choices at different hotel restaurants
- 🏙️Stunning views of the Thames, Canary Wharf, and the city from various parts of the hotel
- 🍹Well-stocked and impressive bars with great cocktails and attentive bartenders
- 🛏️Comfortable and spacious rooms with luxurious amenities like large beds and well-designed bathrooms
- 🏊Relaxing spa facilities and crystal-clear pools for a rejuvenating experience
- 🎭Convenient location near the O2 Arena, ideal for concert-goers and event attendees
- 🌺Attentive and friendly staff who go above and beyond to make guests feel special and welcome
- 🎉Special touches for occasions like birthdays, anniversaries, and celebrations to make stays memorable
- 🔝Consistent high standards, cleanliness, and comfort levels for repeat guests
Nadelen
- 💸Some guests found the prices for amenities and services to be on the higher side
- 🚧External renovations may affect the overall look and feel of the hotel temporarily
- 🍳Discrepancies in billing and pricing communication leading to unexpected charges on the final bill
- 🍸Issues with room cleanliness and maintenance, including uncleaned toilets and malfunctioning AC
- 🛎️Check-in process inconsistencies, especially in recognizing loyal or returning guests
- 🤝Instances of poor handling of complaints, lack of prompt solutions, and uninterested staff responses
- 📺Minor inconveniences like difficulties with room amenities, TV operation, and light switches
- 🏢Some guests found the surrounding area to be unremarkable or lacking in attractions
- 🍴Occasional issues with restaurant service, billing discrepancies, and price miscommunications
- 🛌Room assignment problems, mistaken billing, and lack of recognition for regular guests
Wat dit plekje heeft om te bieden
Activiteiten en ontspanningsmogelijkhedenBiljart, Bowlingbaan, Bubbelbad, Entertainment op locatie, Fitnesscentrum, Golfbaan ter plaatse, Lichttherapie, Massage, Nachtclub, Sauna, Spa, Spa/sauna, Speelkamer, Stoombad, Tennisbaan, Tours, Wandelen
Diensten en gemakkenBagageopslag, Conciërge, Contactloze in-/uitchecken, Dagelijkse schoonmaakdienst, Faciliteiten voor mindervaliden, Lift, Stomerij, Voedselbezorging, Wasserijservice
Eten, drinken en snacksRoomservice [24 uur]
InternettoegangGratis Wi-Fi in alle kamers!, Wi-Fi in openbare ruimtes
Gesproken talenEngels, Duits, Spaans, Hindi, Chinees [Mandarijn], Frans, Portugees, Italiaans, Nederlands, Pools, Chinees [Kantonees], Russisch, Grieks, Hongaars, Litouws, Bulgaars
Set in a prime location of London, Intercontinental London - The O2 puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine are there for guest's enjoyment. Some of the well-appointed guestrooms feature complimentary tea, closet, dressing room, towels, carpeting. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. Intercontinental London - The O2 is an excellent choice from which to explore London or to simply relax and rejuvenate.
Waar ga je slapen
25 m²
Deluxe Suite
1 king bed
30 m²
2 Twin Classic
2 single beds
60 m²
1 Bedroom Suite
1 sofa bed and 1 king bed
31 m²
1 King Classic Club Lounge Access Canary Wharf View
1 king bed
30 m²
1 King Classic High Floor
1 king bed
30 m²
Classic Room
1 double bed
40 m²
1 King Junior Suite High Floor
1 king bed
60 m²
1 Bedroom Suite High Floor
1 king bed
31 m²
1 King Classic
1 king bed
40 m²
1 King Junior Suite
1 king bed and 1 sofa bed
Wat andere gasten over dit hotel zeggen
Is dit hotel beter of slechter geworden
We hebben de beoordelingen geanalyseerd om erachter te komen of dit hotel verbetert of verslechtert. Gemiddeld heeft dit hotel verslechterd 0.00% gedurende de periode.
Wie moet hier blijven
We hebben de beoordelingen geanalyseerd om erachter te komen wat verschillende soorten reizigers van dit hotel vinden.
Wanneer moet je hier blijven
We hebben de beoordelingen geanalyseerd om erachter te komen welke maanden het beste zijn om hier te verblijven.