👍Great location close to cable car and mountain views
🍳Excellent breakfast with a large choice and fresh options
🛏️Spacious and well-decorated rooms with comfortable beds
🍹Welcome drink and good selection of drinks
🧖♂️Private wellness area with spa treatments
🔒Secure parking facilities available
🌄Amazing views of Snezka from balconies
👨🍳Delicious dinners prepared by skilled chefs
🍷Great wine list and quality products at the bar
🤝English spoken throughout for international guests
Contro
🔧Room maintenance issues like broken locks and dripping faucets
🧼Inconsistent room cleaning services
💸Overpriced meals and services
🛌Misleading room descriptions compared to actual accommodations
🚪Uncomfortable room assignments, especially for guests with disabilities
🕰️Long wait times for technical issues like broken locks
🛠️Lack of room maintenance and cleanliness standards
🎉Disappointing New Year's Eve event with unprofessional staff
👎Poor customer service and unprofessional behavior from some staff
🛋️Furniture and interior showing signs of wear and tear
Cosa offre questo posto
Cose da fare e modi per rilassarsiCentro fitness, Escursionismo, Intrattenimento in loco, Massaggio, Pediluvio, Sala giochi, Sauna, Sci, Scrub corpo, Spa, Spa/sauna, Tour, Vasca idromassaggio
Servizi e comoditàAscensore, Consegna cibo, Deposito bagagli, Portineria, Pulizie giornaliere, Servizio lavanderia, Strutture per ospiti disabili
Accesso a InternetWi-Fi gratuito in tutte le camere!, Wi-Fi nelle aree pubbliche