👕Great customer service, received a complimentary t-shirt
👍Friendly and helpful staff
💪Incredible gym facilities with river views
🏊Spotless gym with lap pool and hot/cold plunges
🌆Beautiful views of the city skyline
🛏️Immaculately clean and well-stocked rooms
🍽️Delicious breakfast and food at the bar
🛍️Unique and modern design throughout the hotel
Contro
💸Unexpected high bank holds on credit cards
🩹Poor cleanliness with blood-stained duvet and dirty pool
🕰️Check-in delays and lack of communication regarding reservations
🗒️Lack of clear information and guidance from staff
🔊Bad soundproofing in rooms
🚪Intrusion of housekeeping despite Do Not Disturb sign
❌Lack of response and support from management
🚧Construction noise from adjacent property affecting stay
🌅Curtains not blocking out early morning light
🥓Unfulfilled breakfast request and miscommunication
Cosa offre questo posto
Cose da fare e modi per rilassarsiBagno turco, Centro fitness, Intrattenimento in loco, Massaggio, Pista da bowling, Sala giochi, Sala yoga, Sauna, Spa, Spa/sauna, Vasca idromassaggio
Servizi e comoditàAscensore, Deposito bagagli, Servizio lavanderia, Strutture per ospiti disabili
Accesso a InternetWi-Fi gratuito in tutte le camere!, Wi-Fi nelle aree pubbliche