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9.0Rating
ExceptionalRated by Guests
589Reviews
What to expect
Pros
- 🎂Hotel team celebrates special occasions like birthdays
- 👍Very pleasant and friendly staff
- 🌟Phenomenal service and assistance
- 🏔️Great location with beautiful views
- 🍽️Excellent food quality and variety
- 🛏️Spacious and comfortable rooms
- 🏊♂️Nice spa facilities and amenities
- 👨👩👧👦Family-friendly environment
- 🐶Pet-friendly accommodation
- 👴Polite and cultured young staff
Cons
- 🍲Inconsistent food quality in the restaurant
- 🔒Extra charges for ski lockers
- 🚫Limited facilities for families with children
- 💰High additional costs for services
- 🔧Maintenance issues with room amenities
- 🚭Smoking allowed areas impacting non-smokers
- 🏊♂️Inconvenient outdoor pool usage in cold weather
- 🍴Poor organization and variety in buffet meals
- 🚪Inadequate door closures in the rooms
- 📞Lack of responsiveness from the front desk
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hammam, Hot tub, Massage, Pool with view, Sauna, Ski lessons, Skiing, Spa, Steamroom, Tours
Services and conveniencesConcierge, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping





73 m²
Karaman Suite with Balcony and Slope View
1 king bed & 1 sofa bed





52 m²
Karaman suite with Slope View
1 king bed & 1 sofa bed




38 m²
Double Queen Room with Balcony
2 queen beds




38 m²
Double Queen Room with Balcony and Slope View
2 queen beds




35 m²
Double Queen Room
2 queen beds




36 m²
King Room with Balcony and Slope View
1 king bed




58 m²
Kopaonik Suite with Balcony
1 king bed & 1 sofa bed




33 m²
King Room with Slope View
1 king bed




50 m²
Kopaonik Suite
1 king bed & 1 sofa bed




36 m²
King Room with Balcony
1 king bed
What other guests say about this hotel
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