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The Union Station Nashville Yards, Autograph Collection

8.8Rating
ExcellentRated by Guests
311Reviews

What to expect

Pros

  • 🍹Friendly and engaging bartenders like Marco and Yousef
  • 🏰Beautiful historic building with grand architecture
  • 🥂Excellent service provided by staff members like Remon, Maged, and Mariam
  • 👏Attentive and knowledgeable servers such as David and Merhan
  • 🎶Live music and entertainment options on-site
  • 🛏️Comfortable rooms with plush pillows and beds
  • 🍴Delicious food options available, especially at Stationairy
  • 🥇Top-notch customer service from valet to front desk to servers
  • 🌟Positive ambiance and atmosphere throughout the hotel
  • 🍳Tasty breakfast options with attentive servers like David

Cons

  • 🚫Inconsistent cleanliness in some areas like sticky stairs and used glasses left outside
  • 😕Issues with some bartenders lacking professionalism and customer service
  • 🔒Hidden charges or auto-gratuity practices at the bar
  • 🚶‍♂️Challenges in controlling guest movement during private events
  • 💰Mixed reviews on pricing and value for services provided
  • 🛎️Room registration mix-ups impacting guest experience
  • 🔇Noise issues in certain room types, like hearing people outside or in neighboring rooms
  • 💼Varied experiences with different staff members, leading to inconsistencies in service quality
  • 🌆Limited amenities or activities specifically for families or solo travelers
  • 🍸Some guests reported slow service or delays in receiving orders at the bar or restaurant

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Union Station Hotel Nashville, Autograph Collectio is a popular choice amongst travelers in Nashville (TN), whether exploring or just passing through. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Union Station Hotel Nashville, Autograph Collectio. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. No matter what your reasons are for visiting Nashville (TN), Union Station Hotel Nashville, Autograph Collectio will make you feel instantly at home.

Where you'll be sleeping

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24 m²

Guest room, 1 King

1 king bed

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29 m²

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1 king bed

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21 m²

Guest room, 2 Queen

2 queen beds

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22 m²

Deluxe Two Double Beds

2 double beds

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Guest room, 2 Double

2 double beds

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Station Master Suite, 1 Bedroom Suite, 1 King

1 king bed

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Deluxe King Room

1 double bed

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Deluxe Guest room, 1 King, Terrace

1 king bed

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Deluxe Guest room, 2 Queen, Terrace

2 queen beds

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Guest room, Queen

1 queen bed

What other guests say about this hotel

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Where you'll be staying