The Grand, York
9.2Rating
ExceptionalRated by Guests
6,973Reviews
What to expect
Pros
- 👑Exceptional service from friendly and attentive staff
- 🌟Luxurious and spacious rooms with modern amenities
- 🍽️Delicious and high-quality food offerings
- 🏊Great spa facilities for relaxation
- 🎉Special touches for celebrations like birthday cards and chocolates
- 🌆Convenient location close to city center and attractions
- 💆Child-friendly services and activities for families
- 🎁Generous gestures like complimentary drinks and treats
- 👌Efficient and helpful concierge and reception services
- 🎵Live entertainment and vibrant atmosphere in the bar area
Cons
- 💤Some rooms may face noisy areas like pubs or nightclubs
- 🧊Cold or drafty areas in certain parts of the hotel
- 🥂Slow service or lack of attentiveness during busy times
- 🔒Security issues like unattended entry into the building
- 🧼Occasional lapses in cleanliness in specific areas
- 🔊Possible disturbances from loud guests or events
- 💰Slightly higher prices compared to similar hotels in the area
- 🤝Communication gaps between departments like reception and spa
- 🕰️Limited availability or delays in securing desired room upgrades
- 🍳Breakfast service may feel rushed or limited during peak times
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Game room, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Italian, Ukrainian, Russian, Greek, Czech
Ideally located in the York City Center area, The Grand Hotel & Spa promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas are there for guest's enjoyment. Designed for comfort, selected guestrooms offer flat screen television, additional toilet, carpeting, slippers, sofa to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the hot tub, fitness center, sauna, indoor pool, spa. A welcoming atmosphere and excellent service are what you can expect during your stay at The Grand Hotel & Spa.
Where you'll be sleeping
37 m²
Executive Double Room
1 king bed
37 m²
Executive Twin Room
2 single beds
33 m²
Classic Double Room
1 king bed
33 m²
Classic Twin Room
2 single beds
46 m²
Heritage Suite
1 king bed
33 m²
Classic Double Room - Disability Access
1 queen bed
56 m²
Grand Heritage Suite
1 king bed
64 m²
Penthouse Suite
1 king bed
37 m²
accessible executive king room
1 king bed
37 m²
Accessible Executive Twin Room
2 single beds
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