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Old Swan

7.6Rating
Very GoodRated by Guests
422Reviews

What to expect

Pros

  • 🌟Stunning location with beautiful surroundings
  • 🍴Delicious and plentiful breakfast and food options
  • 🛏️Comfortable and cozy rooms with good bedding
  • 🔥Lovely log burner creating a cozy atmosphere
  • 🌳Lovely gardens and peaceful surroundings
  • 👨‍👩‍👧‍👦Friendly and accommodating staff, great service
  • 🏰Historic building full of old English charm
  • 🥂Warm and welcoming vibe, felt like coming home
  • 👍Excellent value for money with memorable experiences
  • 🔔Attractive and spacious living areas with original features

Cons

  • 💤Tired and outdated rooms in need of renovation
  • 🥘Greasy and tasteless food options
  • 🧽Lack of cleanliness in some areas, especially bathrooms
  • 🕰️Long waiting times for food and service
  • 🚫Inconsistent Wi-Fi connection and limited amenities
  • 💰Overpriced for the quality and service provided
  • 🌧️Water leakage issues and maintenance problems
  • 🍹Limited menu options and slow service in the restaurant
  • 🔊Noise disturbances from creaky floors and poor room insulation
  • 📶Poor communication and customer service experiences

What this place has to offer

Things to do and ways to relaxFishing, Game room, Hiking, Table tennis, Tennis court, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Where you'll be sleeping

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20 m²

Three-Bedroom Cottage

1 double bed or 1 single bed and 1 queen bed and 1 double bed & 1 king bed & 2 single beds

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20 m²

Double room suite

1 queen bed

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25 m²

Superior Double or Twin Room

1 double bed

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22 m²

Deluxe Double Room

1 queen bed

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20 m²

Classic Double Room

1 double bed

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Deluxe Room, 1 Bedroom

1 king bed or 1 super king bed

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Superior Room, 1 Bedroom

1 super king bed

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20 m²

Garden Suite

1 double bed and 1 single bed

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20 m²

Classic Room

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22 m²

Deluxe Room

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -6.21% over the period.

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Where you'll be staying