Exterior view
Exterior view
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Meeting room / ballrooms
Bar/lounge
Standard Room with twin beds - Guestroom
Bar
Bar/lounge
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Bar
Facilities
Spa
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Bar/lounge
Facilities
Twin Standard
Bar/lounge
Meeting room / ballrooms
Facilities
Spa
Facilities
Facilities
Standard Room with Queen Bed - Room plan
Spa
Facilities
Facilities
Balcony/terrace
Facilities
Balcony/terrace
Food and beverages
Facilities
Bar/lounge
Facilities
Facilities
Facilities
Spa
Bathroom
Facilities
Facilities
Cleanliness measures
Recreational facilities
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Novotel Cusco

Cusco, Peru

Calle San Agustin 239, 0000

8.9Rating
ExcellentRated by Guests
422Reviews

What to expect

Pros

  • 🏞️Lovely interior courtyard and lobby
  • 👍Convenient location near main square and attractions
  • 🛏️Modern and comfortable rooms with nice views
  • 🚿Good and modern bathroom facilities
  • 🛎️Responsive staff to fix issues promptly
  • 🍽️Nice variety of breakfast options
  • 💆Easy to make same-day spa appointments
  • 🧘Comfortable and inviting atmosphere in the lobby
  • 🍹Friendly and hospitable bar staff
  • 🍴Culinary experiences like ceviche making classes

Cons

  • ❄️Inconsistent hot water supply
  • 🏢New wing rooms need serious updating
  • 🔇Lacks charm and convenience of other nearby hotels
  • 🛋️Room decor below expectations, especially in non-historic parts
  • 🧻Absence of basic amenities like filtered water and free oxygen
  • 🔨Maintenance issues like malfunctioning safe and falling metal pieces
  • 🌡️Lack of air conditioning in rooms
  • 🚪Awkward balcony setup due to noise and cold
  • 🍳Limited breakfast selection
  • 💰Pricier than expected for the quality provided

What this place has to offer

Things to do and ways to relaxMassage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese

Novotel Cusco is perfectly located for both business and leisure guests in Cusco. Both business travelers and tourists can enjoy the hotel's facilities and services. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, room service are there for guest's enjoyment. Designed for comfort, selected guestrooms offer heating, wake-up service, desk, mini bar, telephone to ensure a restful night. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Cusco has to offer are three great reasons you should stay at Novotel Cusco.

Where you'll be sleeping

Deluxe Room with King Bed image 1
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Deluxe Room with King Bed image 9
Deluxe Room with King Bed image 10
Deluxe Room with King Bed image 11
Deluxe Room with King Bed image 12
Deluxe Room with King Bed image 13
Deluxe Room with King Bed image 14
Deluxe Room with King Bed image 15
25 m²

Deluxe Room with King Bed

1 king bed

Colonial Room with One Double Bed image 1
Colonial Room with One Double Bed image 2
Colonial Room with One Double Bed image 3
Colonial Room with One Double Bed image 4
Colonial Room with One Double Bed image 5
Colonial Room with One Double Bed image 6
Colonial Room with One Double Bed image 7
Colonial Room with One Double Bed image 8
Colonial Room with One Double Bed image 9
Colonial Room with One Double Bed image 10
Colonial Room with One Double Bed image 11
Colonial Room with One Double Bed image 12
Colonial Room with One Double Bed image 13
Colonial Room with One Double Bed image 14
23 m²

Colonial Room with One Double Bed

1 double bed

Double Room image 1
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Double Room image 13
Double Room image 14
20 m²

Double Room

1 double bed or 1 double bed and 1 sofa bed & 1 double bed

Colonial Twin Room image 1
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Colonial Twin Room image 4
Colonial Twin Room image 5
Colonial Twin Room image 6
Colonial Twin Room image 7
Colonial Twin Room image 8
Colonial Twin Room image 9
Colonial Twin Room image 10
Colonial Twin Room image 11
24 m²

Colonial Twin Room

2 single beds

Standard Room with Queen Bed image 1
Standard Room with Queen Bed image 2
Standard Room with Queen Bed image 3
Standard Room with Queen Bed image 4
Standard Room with Queen Bed image 5
Standard Room with Queen Bed image 6
Standard Room with Queen Bed image 7
Standard Room with Queen Bed image 8
Standard Room with Queen Bed image 9
25 m²

Standard Room with Queen Bed

1 queen bed

Standard Room with twin beds image 1
Standard Room with twin beds image 2
Standard Room with twin beds image 3
Standard Room with twin beds image 4
Standard Room with twin beds image 5
Standard Room with twin beds image 6
25 m²

Standard Room with twin beds

2 single beds

Colonial Family Duplex Room image 1
Colonial Family Duplex Room image 2
Colonial Family Duplex Room image 3
Colonial Family Duplex Room image 4
Colonial Family Duplex Room image 5
Colonial Family Duplex Room image 6
23 m²

Colonial Family Duplex Room

2 single beds and 1 queen bed

Superior Room image 1
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21 m²

Superior Room

Colonial Room image 1
23 m²

Colonial Room

1 queen bed or 2 single beds

Standard Room with 1 Double Bed and Sofa Bed image 1
25 m²

Standard Room with 1 Double Bed and Sofa Bed

1 sofa bed and 1 double bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying