Kampala Serena Hotel

Name: Kampala Serena Hotel
Address: P.O BOX 7814, Kampala, Uganda, Kampala, Central, 7814, Uganda
Rating: 9.103762827822122

Kampala, Uganda

9.1Rating

ExceptionalRated by Guests

877Reviews

What to expect

Pros

🌟Consistent high-quality service
🏨Convenient and central location
🌿Beautiful garden and surroundings
🛏️Luxurious and clean rooms
🍽️Excellent food quality and variety
🏊Great spa and swimming pools
👨‍👩‍👧‍👦Family-friendly environment
🤝Friendly and helpful staff
🌞Safe and secure central location
💼Perfect for business meetings and events

Cons

💧Water availability and quality issues
🍴Inconsistent or disappointing food quality
🔒Outdated room furnishings
🔊Noise disturbances, like loud music at night
🛠️Maintenance and upkeep concerns
📶Poor or intermittent Wi-Fi connection
💸High food prices
🍹Slow service at bars and restaurants
🚿Hot water issues in showers
🛋️Old or worn-out furniture in rooms

What this place has to offer

Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Golf course [on-site], Hiking, Hot tub, Light therapy, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French

Kampala Serena Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, separate living room, air conditioning, desk. Access to the hotel's fitness center, outdoor pool, spa, massage will further enhance your satisfying stay. For reliable service and professional staff, Kampala Serena Hotel caters to your needs.