JW Marriott Hotel Madrid
9.0Rating
ExceptionalRated by Guests
112Reviews
What to expect
Pros
- 🌟Excellent location in the heart of the city
- 🧼Fresh and clean rooms
- 🤝Kind, helpful, and friendly staff
- 🏨Modern hotel with great amenities
- 🛏️Spacious and comfortable rooms
- 🍽️Good food and service quality
- 🏊Great spa and massage services
- 🌆Amazing city views from the room
- 👍Professional and hospitable staff
- 🍹Welcoming atmosphere and thoughtful gestures
Cons
- 💡Room lighting could be improved
- 💰Expensive extras and services
- 🔊Noisy environment, especially at night
- 🍳Limited and overpriced breakfast options
- 🚫Lack of certain amenities like bidet or pool
- 🔇Poor room service and housekeeping standards
- 🚗Limited parking facilities and inconvenience with luggage
- 📞Inefficient communication or lack of direct lines for services
- ❌Unprofessional behavior or mismanagement in services
- 🛎️Issues with check-in, billing, or responsiveness to requests
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Spa, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
39 m²
Deluxe, Guest room, 1 King, City view, Balcony
1 king bed or 1 double bed
68 m²
Terrace, Junior Suite, 1 King, Skyline view, Balcony
1 king bed or 1 double bed
Puerta del Sol, Suite, 1 King, Skyline view, Balcony
1 king bed or 1 double bed
42 m²
Premium Deluxe, Guest room, 1 King, City view, Balcony
1 king bed or 1 double bed
50 m²
Premium Deluxe Corner, Guest room, 1 King, City view
1 king bed or 1 double bed
39 m²
Deluxe Queen Room with Two Queen Beds and Courtyard View
2 double beds or 2 queen beds or 2 king beds
Old town view, Suite, 1 King, Skyline view, Balcony
1 king bed or 1 double bed
39 m²
Deluxe King Room with Courtyard View
1 double bed or 1 king bed
Canalejas, Suite, 1 King, Skyline view, Balcony
1 king bed or 1 double bed
Deluxe Interior, Guest room, 2 Queen(s), Courtyard view
2 queen beds or 2 double beds
What other guests say about this hotel
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