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What to expect
Pros
- 🌟Exceptional customer service from staff
- 🍷Knowledgeable and friendly bartending staff
- 🥂Great dining recommendations from Concierge Victor
- 📍Fantastic location near attractions and transportation
- 🏨Clean and comfortable rooms
- 🍳Excellent breakfast spread
- 🛎️Friendly and quick room service
- 🌆Conveniently located in a prime area
- 🛁Luxurious bathroom amenities
- 🤝Professional and courteous staff interactions
Cons
- 🚿Small showers not suitable for taller guests
- 🏋️Limited gym equipment, mostly cardio-focused
- 💰Expensive pricing for some amenities
- 🛋️Outdated furniture in need of updates
- 🥐Lack of variety in breakfast offerings
- 🔌Issues with electronic communication affecting services
- 🪑Old design and furniture in need of refurbishment
- 🕰️Some areas looking tired and outdated
- 🔒Unexpected security measures affecting guest experience
- 🚗Unconnected parking facilities causing inconvenience
What this place has to offer
InterContinental Madrid is perfectly located for both business and leisure guests in Madrid. The hotel has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at the InterContinental Madrid. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, whirlpool bathtub, non smoking rooms, air conditioning. The hotel offers various recreational opportunities. Discover all Madrid has to offer by making InterContinental Madrid your base.
Where you'll be sleeping
















Presidential Suite Club Lounge Access Castellana View
1 king bed & 1 sofa bed















Upgraded Premium Room with Club Access
1 double bed




















Picasso Luxury Suite
1 king bed



















Miro Luxury Suite With Terrace
1 king bed














1 King Premium Club Lounge Access Castellana View
1 king bed

















Classic Room
1 double bed















1 King Junior Suite Club Lounge Access Castellana View
1 sofa bed and 1 queen bed












Premium King Club Room
1 king bed











Ambassador Suite Club Lounge Access Terrace
1 king bed






















King Junior Suite Club View
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 29.00% over the period.
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