Imperial Lexis Kuala Lumpur
9.2Rating
ExceptionalRated by Guests
411Reviews
What to expect
Pros
- 🏊Private pool in the room with a great view
- 🍽️Delicious and varied breakfast options
- 🛌Luxurious and spacious rooms with comfortable beds
- 🏞️Scenic skyline view from the hotel
- 🍰Special arrangements for celebrations like birthdays
- 🤝Friendly and helpful staff providing exceptional service
- 🌇Rooftop pool with amazing sunset views
- 🥂Great dining experience with fantastic views
- 🚗Convenient location for easy access to attractions
- 🛋️Modern and well-maintained facilities
Cons
- 🧊Private pool water was too cold
- 💧Shower drainage issues in some rooms
- 🚿Housekeeping could be more attentive to amenities
- 🍸Inconsistencies in food quality and service at the restaurant
- 🅿️High parking fees and inconvenience with parking arrangements
- 🚪Lack of hooks or storage in the shower area
- 🌧️Weather-related restrictions on pool usage
- 🕰️Limited pool access after specific hours
- 👨👩👦Safety concerns for kids around the private pool area
- 🕌Inadequate facilities for Muslim travelers like Kiblat direction
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Pool with view, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Tamil, Indonesian, Malay
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