Lobby
Entrance
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Food and beverages
Facilities
Food and beverages
Fitness center
Bathroom
Fitness center
Facilities
Bathroom
Bathroom
Double Room with Two Double Beds
Food and beverages
Food and beverages
Double Room with Two Double Beds
Meeting room / ballrooms
King Room
Meeting room / ballrooms
Food and beverages
King Room
Meeting room / ballrooms

Hotel Mercury Inn

7.8Rating
Very GoodRated by Guests
36Reviews

What to expect

Pros

  • 🍳Fantastic breakfast buffet with high-quality food
  • 🏊‍♂️Has a pool and gym facilities for guests
  • 🤝Friendly and attentive staff providing excellent service
  • 🚗Convenient location near a highway with easy access
  • 💰Fair and affordable prices for the services offered
  • 🛏️Spacious, clean, and comfortable rooms with big beds
  • 🍽️Great restaurant with a variety of international and Mexican dishes
  • 🌟Consistent high-quality service over multiple visits
  • 👍Good value for money with excellent amenities
  • 🌞Home-like atmosphere with cozy room decor and vibe

Cons

  • 🦟Reports of bed bugs in beds and lack of action by hotel management
  • 🕒Limited night service for food after 11pm
  • 🔊Possible noise disturbances from highway traffic at night
  • 🛎️Absence of bellboy service for assisting with baggage
  • 🍵Inconsistent internet connection speeds affecting work productivity
  • 🚶‍♂️Reception treating guests as if they are bothering them
  • 🐜Bed bug infestation reported in rooms with poor hotel response
  • 🚷Lack of modern decor in room furnishings
  • 🍹Small restaurant space leading to crowded conditions during meals
  • 🚪No night service for food, limiting dining options after hours

What this place has to offer

Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 5-star Hotel Mercury Inn offers comfort and convenience whether you're on business or holiday in Queretaro. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's fitness center, outdoor pool will further enhance your satisfying stay. Convenience and comfort makes Hotel Mercury Inn the perfect choice for your stay in Queretaro.

Where you'll be sleeping

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30 m²

King Room

1 king bed

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32 m²

Double Room with Two Double Beds

2 double beds

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Room Assigned on Arrival

What other guests say about this hotel

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Where you'll be staying