Helnan Phønix Hotel
7.6Rating
Very GoodRated by Guests
179Reviews
What to expect
Pros
- 🌟Friendly and welcoming staff
- 🍳Delicious breakfast buffet
- 🛏️Comfortable beds and cozy rooms
- 🅿️Convenient parking options
- 🛁Nice bathrooms with good products
- 🤝Helpful and service-minded staff
- 🐕Pet-friendly accommodation
- ☕Availability of coffee and tea at reception
- 🌍Central location with easy access to city attractions
- 🍽️Good selection and quality of food at the breakfast buffet
Cons
- 🕷️Presence of mosquitoes in the room
- 🚪Room and hotel appear worn out and in need of renovation
- 🛠️Issues with room cleanliness and hygiene standards
- 🚗Limited or expensive parking options
- 🎉Noise disturbances from parties or guests
- 🔥Lack of proper ventilation or air conditioning in rooms
- 💸Surprise additional charges or incorrect pricing information
- ❌Dishonest or unprofessional behavior from hotel staff
- 🛋️Room furnishings and amenities need updating
- 🚿Issues with water quality or drainage in bathrooms
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Sauna, Spa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Danish
Where you'll be sleeping
19 m²
Quadruple Room
1 queen bed and 1 sofa bed
19 m²
Double Room
1 queen bed
21 m²
Family Room
1 double bed
19 m²
Double Room with Extra Bed (3 Adults)
39 m²
Junior Suite
1 queen bed
19 m²
Standard Twin Room
1 single bed
13 m²
Queen Room
1 double bed
21 m²
Family Room
10 m²
Single Room
1 single bed
19 m²
Triple Room
1 sofa bed and 1 king bed or 1 single bed and 1 queen bed
What other guests say about this hotel
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