Exterior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
Lobby
Lobby
Diplomat Suite King - Suite room
Diplomat Suite King - Suite room
Restaurant
2 Twin Beds, View - Guestroom
Restaurant
Swimming pool
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Swimming pool
Swimming pool
Swimming pool
Restaurant
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Swimming pool
Restaurant
Restaurant
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Roppongi Hills - 160 m from property
Mt. Atago - 1.9 km from property
Hachi Statue - 2.49 km from property
Tokyo Imperial Palace - 3.49 km from property
Tsukiji Outer Market - 3.83 km from property
Spa
Banquet hall
null
Facilities
Facilities
Facilities
Bar/lounge
2 Twin Beds, Club Access - Guestroom
Facilities
Facilities
1 King Bed, Club Access - Guestroom
null
null
Food and beverages
Fitness center
Fitness center
Spa
Fitness center
Bathroom
2 Twin Beds, Club Access, Deluxe - Guestroom
Bathroom
Bar/lounge
null
Spa
Facilities
Facilities
Shared lounge/TV area
2 Twin Beds, Club Access, Deluxe - Bed
Food and beverages
Bathroom
Fitness center
Facilities
Bathroom
Banquet hall
Facilities
Spa
Spa
Bar
Food and beverages
Food and beverages
null
Spa

Grand Hyatt Tokyo

9.0Rating
ExceptionalRated by Guests
506Reviews

What to expect

Pros

  • 🌟Personalized service with staff speaking multiple languages
  • 🧖‍♂️Spa facilities and massage chairs are excellent
  • 🛏️Comfortable and spacious rooms with luxurious amenities
  • 🍽️Great variety of restaurants and delicious food options
  • 🏊Well-equipped gym and spa facilities
  • 🚗Convenient location with easy access to transportation
  • 🍳Delightful breakfast options with attentive staff
  • 👶Family-friendly amenities and services
  • 💼Perfect for business travelers with efficient services
  • 🛎️Attentive and helpful concierge and front desk staff

Cons

  • 💩Unpleasant sewage smell in lobby and elevator
  • 🛋️Outdated and small rooms with sharp toiletry packaging
  • 🥐Stale pastries and dry fish for breakfast
  • 📺Lack of modern amenities like direct Netflix or YouTube access on TV
  • 🚼Limited family-friendly areas and activities
  • 🥇Inconsistent service quality with some rude staff members
  • 🍹Expensive and slow room service
  • 🚬Cover charge, high prices, and smoking in the hotel bar and lounge
  • 🧹Issues with cleanliness and maintenance in some rooms
  • 🌧️Inconsistent or disappointing experiences in certain dining areas

What this place has to offer

Things to do and ways to relaxBody scrub, Fitness center, Game room, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin], French, Korean, Japanese

Stop at Grand Hyatt Tokyo to discover the wonders of Tokyo. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Grand Hyatt Tokyo. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Grand Hyatt Tokyo is an excellent choice from which to explore Tokyo or to simply relax and rejuvenate.

Where you'll be sleeping

Grand Executive Suite King image 1
Grand Executive Suite King image 2
Grand Executive Suite King image 3
Grand Executive Suite King image 4
Grand Executive Suite King image 5
Grand Executive Suite King image 6
Grand Executive Suite King image 7
Grand Executive Suite King image 8
Grand Executive Suite King image 9
Grand Executive Suite King image 10
Grand Executive Suite King image 11
Grand Executive Suite King image 12
Grand Executive Suite King image 13
Grand Executive Suite King image 14
100 m²

Grand Executive Suite King

1 king bed

Grand Suite image 1
Grand Suite image 2
Grand Suite image 3
Grand Suite image 4
Grand Suite image 5
Grand Suite image 6
Grand Suite image 7
Grand Suite image 8
Grand Suite image 9
Grand Suite image 10
Grand Suite image 11
Grand Suite image 12
85 m²

Grand Suite

1 king bed

1 King Bed  image 1
1 King Bed  image 2
1 King Bed  image 3
1 King Bed  image 4
1 King Bed  image 5
1 King Bed  image 6
1 King Bed  image 7
1 King Bed  image 8
1 King Bed  image 9
1 King Bed  image 10
1 King Bed  image 11
42 m²

1 King Bed

1 king bed

2 Twin Beds image 1
2 Twin Beds image 2
2 Twin Beds image 3
2 Twin Beds image 4
2 Twin Beds image 5
2 Twin Beds image 6
2 Twin Beds image 7
2 Twin Beds image 8
2 Twin Beds image 9
2 Twin Beds image 10
2 Twin Beds image 11
42 m²

2 Twin Beds

2 single beds

2 TWIN BEDS, DELUXE image 1
2 TWIN BEDS, DELUXE image 2
2 TWIN BEDS, DELUXE image 3
2 TWIN BEDS, DELUXE image 4
2 TWIN BEDS, DELUXE image 5
2 TWIN BEDS, DELUXE image 6
2 TWIN BEDS, DELUXE image 7
2 TWIN BEDS, DELUXE image 8
2 TWIN BEDS, DELUXE image 9
2 TWIN BEDS, DELUXE image 10
2 TWIN BEDS, DELUXE image 11
55 m²

2 TWIN BEDS, DELUXE

2 single beds

Diplomat Suite King image 1
Diplomat Suite King image 2
Diplomat Suite King image 3
Diplomat Suite King image 4
Diplomat Suite King image 5
Diplomat Suite King image 6
Diplomat Suite King image 7
Diplomat Suite King image 8
Diplomat Suite King image 9
Diplomat Suite King image 10
Diplomat Suite King image 11
100 m²

Diplomat Suite King

1 king bed

2 Twin Beds, Club Access, Deluxe image 1
2 Twin Beds, Club Access, Deluxe image 2
2 Twin Beds, Club Access, Deluxe image 3
2 Twin Beds, Club Access, Deluxe image 4
2 Twin Beds, Club Access, Deluxe image 5
2 Twin Beds, Club Access, Deluxe image 6
2 Twin Beds, Club Access, Deluxe image 7
2 Twin Beds, Club Access, Deluxe image 8
2 Twin Beds, Club Access, Deluxe image 9
55 m²

2 Twin Beds, Club Access, Deluxe

2 single beds

1 King Bed, Club Access image 1
1 King Bed, Club Access image 2
1 King Bed, Club Access image 3
1 King Bed, Club Access image 4
1 King Bed, Club Access image 5
1 King Bed, Club Access image 6
1 King Bed, Club Access image 7
1 King Bed, Club Access image 8
1 King Bed, Club Access image 9
1 King Bed, Club Access image 10
1 King Bed, Club Access image 11
42 m²

1 King Bed, Club Access

1 king bed

Chairman Suite image 1
Chairman Suite image 2
Chairman Suite image 3
Chairman Suite image 4
Chairman Suite image 5
Chairman Suite image 6
Chairman Suite image 7
Chairman Suite image 8
Chairman Suite image 9
Chairman Suite image 10
Chairman Suite image 11
120 m²

Chairman Suite

1 king bed

Club Room image 1
Club Room image 2
Club Room image 3
Club Room image 4
Club Room image 5
Club Room image 6
Club Room image 7
Club Room image 8
Club Room image 9
Club Room image 10
42 m²

Club Room

1 king bed or 2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying