Four Points by Sheraton Batam
8.9Rating
ExcellentRated by Guests
386Reviews
What to expect
Pros
- 🛏️Comfortable and spacious beds
- 🥇Excellent customer service
- 🥪Free breakfast with unique options like Indomie station
- 🏊Nice swimming pool facility
- 🏢Good location near shopping malls and ferry terminal
- 🌟Friendly and helpful staff
- 👍Efficient room change service when faced with issues
- 🍹Special surprises and treats from the staff
- 💼Convenient for business travelers
- 🎂Special arrangements for celebrations like anniversaries
Cons
- 🚶Location not easily accessible by foot to key places
- 🍽️Limited and disappointing food options
- 🏋️Subpar gym facilities
- 🏝️Surroundings and environment may not be pleasant
- 🔊Poor soundproofing in rooms
- 🚪Bathroom design issues like lack of doors causing water leakage
- 💰Pricier compared to similar hotels in other locations
- 🛋️Room furnishings not up to expected 4-star standards
- 🛠️Need for improvement in hotel maintenance and upgrades
- 🍸Limited spa and massage facilities
What this place has to offer
Things to do and ways to relaxTennis court
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!
Where you'll be sleeping
30 m²
Guest room, 1 King, City view
1 king bed
30 m²
Guest Room, 2 Twin, City View
2 single beds
Room, 2 Twin Beds, City View
2 single beds
Presidential Suite, 1 King, City view
1 king bed
Executive Suite with City View
1 super king bed or 1 king bed
54 m²
One Bedroom Apartment
60 m²
Family Room
60 m²
Executive Suite
99 m²
Two Bedroom Apartment
30 m²
Deluxe Guest Room, 1 King, City View
1 double bed
What other guests say about this hotel
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