Best Western Plus Burlington Hotel
8.5Rating
ExcellentRated by Guests
1,886Reviews
What to expect
Pros
- 🌟Excellent and friendly staff providing fantastic customer service
- 🍳Delightful and delicious breakfast options
- 🛏️Comfortable and spacious rooms with modern amenities
- 🍹Great selection of cocktails and drinks at the bar
- 🌊Ideal location near the seafront for beautiful walks and views
- 👍Helpful and accommodating staff, especially at check-in/check-out
- 🍽️Nice restaurant with good food options and service
- 🏨Lovely historic building with elegant decor and ambiance
- 🎉Special gestures like complimentary treats and upgrades for guests
- 🍴Good value for money, especially with inclusive amenities
Cons
- 🚫Inconsistent room cleanliness and need for improved housekeeping
- 💤Noise issues such as creaky floors and disruptive neighbors
- 💻Poor internet connectivity and lack of phone signal in rooms
- 🚗Limited on-site parking availability and inconvenience in finding parking spots
- 🥐Service issues during breakfast with long waits and mediocre experience
- 🔒Issues with room amenities like lack of charging facilities or safes
- 🧹Need for better maintenance and updates in decor and facilities
- 🐕Challenges with pet-friendly policies and restrictions on pet access
- 📍Lack of clear communication on policies, fees, and additional charges
- 🌡️Inadequate room features like air conditioning or temperature control
What this place has to offer
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese, Italian
Set in a prime location of Folkestone, Best Western Plus Burlington Hotel puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Best Western Plus Burlington Hotel. Flat screen television, carpeting, sofa, towels, closet can be found in selected guestrooms. The property offers various recreational opportunities. For reliable service and professional staff, Best Western Plus Burlington Hotel caters to your needs.
Where you'll be sleeping
19 m²
Small Double Room
1 double bed
19 m²
Standard Double Room with 1 Double Bed - Non-Smoking
1 double bed
19 m²
Standard Twin Room with Two Single Beds - Non-Smoking
2 single beds
19 m²
Superior Double Room with Double Bed - Non-Smoking
1 double bed
19 m²
Suite with 1 King Bed - Non-Smoking
1 king bed
19 m²
Deluxe King Room with King Bed and View - Non-Smoking
1 king bed
Deluxe Double Room
1 king bed
19 m²
Suite with King Bed - Non-Smoking
1 king bed
19 m²
Junior Suite with Four Poster Bed and View - Non-Smoking
1 king bed
50 m²
One Bedroom Suite
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.